Harris Router Mapper Software Update
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Update 11/20/17: This post has been updated to include two additional free suggestions from the original five, as well as to remove options that are no longer available or free. The list also reflects changes to these software options’ features over the past year. You run a small but growing business that involves sending people out into the field—plumbers, electricians, HVAC, taxi drivers, you name it. Your business has grown to the point where you are overwhelmed and disorganized.Everything is done manually and on paper, and you know that you need software to help you out—but software is expensive! Or so you think.Does free exist when it comes to field service management software? There are free systems and tools out there to cover your basic needs without hurting your wallet.
Here is a list of some good free, freemium (free, but limited features), and open source field service management and taxi software programs. Free/freemium field service management software 1. Type of software: Free for one user, indefinitely Features: Fergus offers all the basic features of a field service management program, such as invoicing, scheduling, work order history, and a mobile app.
If your router supports it, you can either click on the Clear Network Map icon or the Refresh icon to update the list of status and devices. Clicking the Clear Network Map will reboot the router to apply the settings. To locate the Network Map, access your router’s web-based setup page. Under Smart Wi-Fi Tools, click Network Map. Harris provides mission critical software solutions for the public sector, healthcare, utilities and private sector verticals throughout North America, Europe, Asia and Australia.
A screenshot of Fergus Pros/Cons: The biggest con? Fergus is only free for one user—their Sole Trader option.If you’re a one-man operation, however, that’s not bad. So long as there’s only one active user, you won’t pay.
This offers you the control and organization usually only available to a larger company that can afford a software purchase. Better yet, the Sole Trader plan gives you access to all the features of the full version.Type of software: Free; good for an unlimited number of users, though with limited features Features: Loc8 offers job management, quoting and invoicing, calendar and mapping, pre-built reports, knowledge base, and live chat. A screenshot of Loc8’s quoting feature Pros/Cons: The downside is that the free version is restricted to five features. That said, the five features are a decent basic package: jobs, quoting/invoicing, calendar/mapping, pre-built reports, and live chat with Loc8 in case you need help. The upside is that the free version has unlimited users.
If you’re a service company with, say, around fifteen techs, Loc8 could be a great way to organize your business while saving money.Delivering the Moment. Configuration Utility. Quick Start Guide. Get your RouterMapper software application up and running.
It will not provide you with detailed information. Will include a new group titled “Leitch Routing Switchers.” Router control panels. Leitch Serial Protocol Reference Operation and Reference Manual — This manual explains Leitch protocol types, protocol commands, and error messages. For operating your Panacea product in PC programming mode:.
PC. RouterMapper™ Configuration Utility Reference Guide. Daniel T Ferrara Pdf Download. CCS Navigator™ User Manual.Type of software: Free field service management software good for up to three users Features: ReachOut offers basic field service management functions such as invoicing and estimates, dispatching, drag-and-drop scheduling, work order management, and location tracking. A screenshot of ReachOut’s list of available jobs Pros/Cons: The big con?
If you have more than three people, you’ll have to invest in the pay version.However, since ReachOut’s free version offers all the features of the pay version, this is a great option for small businesses or a bigger company looking to test out a software option before they invest. Type of software: Freemium software that is free for up to 20 jobs per month. Any more than that will incur a fee per job.
Harris Router Mapper Software Update 2017
Features: ServiceM8 includes a dispatch board, ability to track time and jobs, communication with your staff, email ability, and scheduling. Other features, such as SMS, will cost a fee per text message.ServiceM8’s free solution is geared towards small businesses. A screenshot of ServiceM8 Pros/cons: It can be accessed on iOS devices and allows for simple coordination and collaboration with the rest of your team.There is also a geo-location feature that allows you to see where your colleagues are. According to, that can be both a pro and a con, as, while it’s great to keep track of everyone’s location for logistical purposes, sometimes people don’t like the fact that everyone is watching where they go. Open source field service management software 5.
Type of software: An open source job management software program. Features: Hydra Order Management System offers job management and a “process wizard” that makes it easy for employees to place their jobs in the larger business process.Hydra OMS server Pros/cons: Like most open source software, Hydra’s. If you have trouble with it, however—if you’ve got someone only sort-of-good at coding—they also sell support. Hydra is best suited for facilities management, plant maintenance, or other single-location field service jobs.They aren’t designed as a field service management software program, but they do handle work orders, as shows (be sure to click “handle support request” at the top to begin). Type of software: Open source job management software that helps you organize work orders.
Features: OTRS Free offers ticket management, scheduling/calendar, ticket management (with prioritization and follow-up features), and automatic notifications. OTRS Free Pros/cons: OTRS offers a free version. Though many of OTRS’ customers are help desk and IT professionals, their software has also been used by facility management, manufacturing, and transport and logistics companies.
Any company managing spread-out people or vehicles should benefit from OTRS.For instance, OTRS was able to help Mobile Mini’s fleet. If you’re a facility manager with a team of engineers who, say, make sure that a broken HVAC unit doesn’t turn the tenth story office into a recreation of Dante’s Inferno, features such as OTRS’ can help you make sure that gets done on time. Limo and taxi software 7. Type of software: Free fleet management software Features: If your service is taxiing people around, there’s software for that, too.
TaxiTapp offers free software that works similarly to Uber, only TaxiTapp is designed to counter ridesharing.TaxiTapp also offers fleet management and real-time tracking, auto and manual dispatch, and payment processing. A screenshot of TaxiTapp Pros/cons: The software is free for taxi cab companies and drivers.
There is a small fee per transaction, however.Currently, if you pay by phone, it’s a 2.9% added fee. Sometime in the near future, TaxiTapp will also work with the PayPal Here credit card reader. The rate for that will be 2.75% per trip. Still looking for more free field service management software? If these free and open source field service management software options don’t fit your needs, find software that does using Capterra’s.You can search programs by function, rating, and number of users. And if you’re specifically in the taxi business, be sure to check out Capterra’s list of the top products.
If you use one I didn’t mention, or you make one I didn’t mention, please let me know in the comments below! Comment by anneloui696 on January 21, 2017 at 10:02 pm It is a good list but is not new. I want to suggest new drywall companies “sky boss”. I provides several features like geo tracking, time logging etc.I am also using “sky boss drywall companies” in my organisation and it reduces my burden of management.
It is providing 1 MOTH FREE TRIAL. It is also available on playstore and appstore. Here is the link: Drywall Software for Success SkyBoss is business management software with a proven track record. We have already helped thousands of drywall companies improve their business from the ground up, with many built-in features, designed specifically for the drywallindustry. From recurring contracts, to every-day tasks and one-time jobs, our features make it easy to manage your workload and improve the efficiency of your business and field technicians.Save time with our intuitive features so you can handle quotes, billing, scheduling, job tracking and more, all from your computer, laptop or tablet! Our goal is to give you more time to grow your business.
Comment by Sani Gouw on July 10, 2017 at 9:08 pm Nice read. I think field services still have so much potential for automation/disruption. It’s also worth mentioning that besides just time tracking, efficiency and productivity improvement can be one of the great reasons to use these tools. This the exact reason why we have developed.A simple time & attendance with strong reporting capabilities. Full disclosure: I’m Jibbles product manager Comment on this article:. Full Name.
Email. Your email will be kept private. Website. Your Comment. Submit Comment Your privacy is important to us.Check out our.Hi all, I'm new here.
In daily life I'm a re-recording engineer. I've bought some broadcast equipment items via eBay that I would like to use to automate the routing in a fairly complex home theater: a combination of Leitch Via32 + ABA2 XYp I have Routermapper from that I got through Imagine.
Via RS422 we are able to communicate with the Via32 and ABA. Names can be given etc. However we can't seem to make the VIA 32 doing any routing.What might be needed is RouterWorks software for further configuration (which I don't have). Also a full manual of VIA32 and ABA2 would be nice. And does anybody here now how this setup could work?
Cheers, Thierry.I've installed a lot of Leitch X+ and Panacea systems over the years, and I think the Via32 is essentially similar to the X+, but larger. All of my Leitch manuals are at work, but one thing to check is what level your router crosspoints are set to. In a typical analog stereo audio/video router, the video is level 0 and the left and right audio channels are both level 1. If your control panel is only sending change requests to level 0, your audio matrix will ignore them. The other fix here is to set your control panel to simultaneously control all levels.Also, many Leitch router chassis have destination offset switches. Make sure yours are at zero, or else your panel will need to have a matching offset.
Thanks for the replies: I only have RouterMapper which I got after chatting online with somebody at Imagine Communications (previously Leitch / Harris) I don't have RouterWorks and don't seem to find it at Image's servers or anywhere on the internet. We were able to configure the ABA2 panel via a PC with RouterMapper connected over a USB to RS422 connection to the VIA32, so the whole control part seems to work.Everything is put to Level 0. No destination offsets. I also connected video sync at some point and that is reconised by the VIA32 audio router (LED goes on), though it didn't help making the switching work (not that I thought it would, but the VIA32 manual that I found on a chinese site seemed to imply that one needs to connect it in a setup). That manual unfortunately stops at page 43, just where it starts talking about the controlling XY protocol.
I don't have a complete VIA32 manual, nor can I find it on the net (anybody know where I can find it?) We programmed salvos for the the ABA2 successfully with RouterMapper. The only thing that doesn't work is the actual routing. Although I have triple-checked everything, when selecting a salvo, where I know things are diagonally connected from input 1 to 12, when measuring the DB25 hot and cold pinning between input and output, nothing comes through.I find it hard to believe that the VIA32 works successfully on the controlling (RS422 to XY) side, but would be broken for the audio boards (although it is possible of course, unfortunately there's no LED on the audio boards of any sort to see if it they are powered). Any other ideas? Cheers, Thierry. 'If you are using separate audio boards, you need to set those levels.
Harris Router Mapper Software Update Free
Typically level 0 is video, 1 and 2 are audio.' Since I'm not switching video and you can define Levels from 0 to 7 I just put the panel and VIA32 at level 0 and stereo mode (so there is no extra level). But the actual switching doesn't seem to work as connections on the DB25 audio connectors are not made from input to outputs.
AFAIK there's no relay on the boards, so I can't here switching, nor do I have visual confirmation on the VIA32 that it is actually doing something (apart from the fact it is communicating with the PC, RouterMapper and ABA2 for configuration). I hope I make myself clear.I wonder if with RouterWorks I could have feedback (maybe with that echo mode on) from the VIA32, so the PC soft could tell me something is not ok. The problem I have with the XYp protocol is that you can have panels such as the ABA2 I have, that can be configured to make crosspoints at certain levels (0 in this case). And then you can connect a bunch of routers in the XY loop, that are supposed to follow those crosspoints at their respective levels. But AFAI understand it, the panels don't get feedback from the routers, that they are actually obeying the messages sent.Maybe I'm still misundestanding things?
But I've even tried to put the ABA2 in non-PC mode with the dipswitch on the back. You then see just the basic INPUT 1, 2, 3 etc and OUTPUT 1, 2, 3. I take Destination Output 1 for example then switch to the sources and select INPUT 1, then press TAKE on the right hand side of the panel. Normally a connection between Input 1 and output 1 should be made in that case, and with a multimeter I should have no resistance between pin 13 (being the + of ch1 on the DB25) of INPUT 1 and OUTPUT 1.This is not the case (nor on the B side. Cheers, Thierry.
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Couple more questions: 1) PIDStop: 'The other fix here is to set your control panel to simultaneously control all levels.' I'm not sure how to set the panel to control all levels (0 to 7) at the same time with one salvo. 2) NECRAT 'Also make sure in the router works software, you have the correct matrix size. It's a known glitch in the software that is easily overlooked, if you have the wrong matrix size, it can cause the panel to go stupid.'
We have put the matrix size to 32x32 (and also to 32x19 at one point as we use 32 inputs and 19 outputs). How does the ABA2 panel go stupid and how can you recognise this? Unless networked via an XY system, and the other panels are configured.' The ABA2 and VIA32 are XY connected with a 75ohm video cable and both ends are terminated with a 75ohm resistor Having this XY connection, do you call this a network? And does this avoid the 'going stupid' problem?3) at some point we tested with VIA32 put to Level 2 with dispatches and ABA2 programmed in level 2 (showing connections on the third row on the display), but that didn't work either. It's kind of frustrating that you can't check if the ABA2 is really sending a request on the XY and if the VIA32 receives it.
Cheers, Thierry.The story ends well: the nice folks at Imagine send me the links to the manuals. I also connected to the VIA with a terminal program and all communication and levels seemed to be ok. The one thinking mistake I made: trying to measure the input to output with an ohm meter is not going to work with this sort of router. Everything is of course transformer de-coupled. In hindsight I don't know what I was thinking trying to measure it that way I soldered some test connections to 2 DB25 connectors and send a 1000Hz to the VIA32 input, connecting an active speaker to the output.
All the switching that we programmed salvo's for worked.Greetings, Thierry.